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From Order to Kitchen: How Integrated Front- & Back-of-the-House ERPs Eliminate Service Bottlenecks in High-Volume Restaurants In simple terms, integrated front- and back-of-the-house restaurant systems, which have become must-haves for operations management in the restaurant and the larger F&B (Food and Beverage) sectors, are comprehensive ERP solutions such as QPOS ERP. But what makes them special? Setting […]

Beyond Basic, Standalone Loyalty Programs: How Enterprise Restaurants Use Integrated CRM to Increase Customer Lifetime Value (CLV) The need for a robust CRM, in a nutshell, is service personalisation, which is the holy grail of good customer service that keeps customers coming to the same restaurant or restaurant chain. A 2020 Deloitte blog titled, 5 Ways

Restaurant Fraud Exposed: How Enterprise Chains Lose Revenue, and the 360° Protection Cloud-Based ERP Systems Provide As a long-standing POS solution partner, Team QPOS is aware of the wafer-thin margins the F&B sector functions on. Given the scenario, suffering from fraud can be the silent killer of a business in the sector.   Restaurant fraud prevention

How Your POS System (ERP) Can Help You Tackle Manpower Shortage in Your Restaurant From the restaurant industry? Or thinking of opening a restaurant? Here’s what you need to know about the workforce in the domain to ensure that your restaurant operations keep running, given the employee supply and demand. Outlining the Restaurant Workforce Shortage