QPOS Logo

Customer Success Executive

About QPOS

Quinta is a growth-stage technology company that is focused on providing Integrated Digital solutions to the Restaurants and Retail vertical. The flagship products are QPOS -an Android based Billing Software Solution
and QuGo – QR Based Digital Ordering App for customers. We are looking for committed Salespeople who can build a high-performance team can bring accelerated growth for the products

Check out our websites:
Visit QPOS
Visit Quinta

The Customer Success Executive serves as the internal voice of the customer while working with other QPOS
teams to exceed customer expectations and find new ways to delight them. This individual’s performance is
based on specific metrics associated with custom onboarding product adoption, expansion & retention.

Responsibilities:

  • Actively serve a portfolio of assigned accounts so that customers may achieve their positive business outcomes via QPOS’s software & services.
  • Drive customer software & service engagement and development of power users across customer organizations.
  • Run the renewal and churn management process for the assigned portfolio of accounts. Reach and exceed performance metrics defined for Customer Success.
  • Own, design, and execute critical customer success processes such as onboarding, training, customer advocacy, and product adoption.
  • Proactively identify customer expansion opportunities & churn risks.
  • Collaborate with Marketing to demonstrate customer communication campaigns.
  • Provide continuous customer feedback to QPOS Product team.
  • Management of overall customer training processes, support systems, and internal CS reporting
  • Special Projects: Play a part in other organizational initiatives requiring your deep product and customer knowledge

Desired Candidate Profile

  • Proven results in a prior role managing FNB clients
  • BE or bachelor’s in any science background. MBA is preferred.
  • 3 to 5 years of prior customer success or account management experience, preferably within enterprise software or SaaS
  • Being passionate about new technologies and emerging business models is imperative for this role
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business
QPOS Brochure
All-in-one POS solution for your restaurant or retail business

Allen Roy

Work Experience – 4 Years

Freelance Photographer

Photographer’s Assistant

Education
Bachelor of Art in Digital Photography
University of San Francisco

Allen Roy

Work Experience – 4 Years

Freelance Photographer

Photographer’s Assistant

Education
Bachelor of Art in Digital Photography
University of San Francisco

HS-2414A

Android 7.1 OS
14” TFT LCD Display – 1366×768
IP65 on front panel
Quad Core Processor, 1.20GHz
16 GB Storage
2GB System Memory DDR3
24V/60W Power Supply
True-flat PCAP touch function with multi-touch support
371.5 x 198 x 473(mm) in Dimensions
5.8 Kg in weight
Built-in MSR | RFID Reader | Wi-Fi
Built-in 3" Detachable Built-in Printer w/auto cutter, 250 mm/sec
2D Barcode Scanner
Fingerprint Sensor
USB Port | OTG USB | 4G/LTE | CR Port | LAN Port | Serial Port | UPS Port | Display Port.

Rp -15

Android OS (Version 9.0)
15.6” FHD – 1920×1080 - Capacitive multitouch screen
Kryo 260, Octa Core 2.2 GHz
4GB RAM
64 GB ROM
Dimension 430 * 382 * 215 mm
Weight 4.5 kg
Colourful RBG TFT Screen, 16:9 wide screen image format
Wi-Fi 2.4G/5.0GHz IEEE 802.11 a/b/g/n/ac
Bluetooth BT BLE 5.0
Operating Temperature 0°C - 50°C, 20%RH - 90%RH (Equipped with SSD)
Storage Temperature -20°C ~ 60°C
12KV Electrostatic Protection
USB Port | CR Port | LAN Port | Serial Port | UPS Port | Mini USG OTG | TF Slot