What is a restaurant billing management system?

A restaurant billing management system allows the facility of billing transactions to make the process easier and faster. The right Restaurant billing management software can assist you to deal with many things such as managing orders and inventories, tracking the sales and performance of the business, storing customer data for marketing purposes, and much more

How will using a restaurant billing management system help your restaurant?

The restaurant billing management system helps your restaurant includes, Managing Multiple Outlets, Menu Management,Managing Takeaways and Deliveries, Anywhere & Anytime Access, Performance Tracking, Inventory Management, Customers Feedback, Managing loyalty promotions

What are the drawbacks if you are not used to a restaurant billing management system?

Suppose you are not used restaurant billing system, some of the major drawbacks in restaurants are Long Billing queues, Missing out on monitoring other outlets, Fail to generate insights and reports, Lack of Proper management of Stocks, Delay in taking orders

How do I choose the right billing management software for my restaurant?

A good restaurant billing and management system will cover all the important operations that help the restaurant business. QPOS does that efficiently.

QPOS Restaurant Billing Management System - Frequently Asked Questions(FAQ)

Customer Support Executive

About Quinta:

Quinta is a growth-stage technology company that is focused on providing Integrated Digital solutions to the Restaurants and Retail vertical. The flagship products are QPOS -an Android based Billing Software Solution and QuGo – QR Based Digital Ordering App for customers. We are looking for committed salespeople who can build a high-performance team and bring accelerated growth to the products.

The Customer Success Executive serves as the internal voice of the customer while working with other QPOS teams to exceed customer expectations and find new ways to delight them. This individual’s performance is based on specific metrics associated with custom onboarding product adoption, expansion & retention.

Key Responsibilities:

Actively serve a portfolio of assigned accounts so that customers may achieve their positive business outcomes via QPOS’s software & services.
Drive customer software & service engagement and development of power users across customer organizations.
Run the renewal and churn management process for the assigned portfolio of accounts. Reach and exceed performance metrics defined for Customer Success.
Own, design, and execute critical customer success processes such as onboarding, training, customer advocacy, and product adoption.
Proactively identify customer expansion opportunities & churn risks.
Collaborate with Marketing to demonstrate customer communication campaigns.
Provide continuous customer feedback to QPOS Product team.
Management of overall customer training processes, support systems, and internal CS reporting
Special Projects: Play a part in other organizational initiatives requiring your deep product and customer knowledge

Skills and Qualifications:

Proven results in a prior role managing FNB clients
BE or bachelor’s in any science background. MBA is preferred.
2 to 4 years of prior customer success or account management experience, preferably within enterprise software or SaaS
Being passionate about new technologies and emerging business models is imperative for this role